Need help with Tryon AI? We respond to every email within one business day.
For installation issues, billing questions, GDPR requests or feature suggestions, email dienhv4789@gmail.com.
Please include your shop domain and a short description of the issue. Screenshots help.
If you are reviewing this app for the Shopify App Store, you can reach the development team directly at the address above. We monitor the inbox throughout the review window.
Test credentials and a smoke-test checklist are provided in the submission form.
Yes! The free plan includes 5 products, basic 3D avatar, and 50 try-on sessions per month. No credit card required.
Our AI matches body measurements to garment size charts with typically 90%+ accuracy. Accuracy improves as more customers provide fit feedback.
Not required! We provide default garment templates for common clothing types (shirts, pants, dresses). You can upload custom 3D models for more accurate results.
Absolutely. All body measurements are encrypted at rest. Photos are auto-deleted after 24 hours. We comply with GDPR and CCPA.
Yes. Cancel your Pro subscription anytime through Shopify admin. No cancellation fees.